Accessibility Statement

Accessibility Statement for Cleaner Fulham Online Services

Cleaner Fulham is committed to providing an accessible and inclusive online experience for everyone in the Cleaner Fulham area, including people with disabilities and those using assistive technologies. This accessibility statement explains the steps we take to meet recognised standards, the features we provide to support different access needs, and how you can contact us if you encounter any barriers.

Our Accessibility Commitment

We aim to make our digital services easy to use and understand for all visitors, regardless of technology or ability. Our goal is to conform to the Web Content Accessibility Guidelines version 2.1, level AA. These internationally recognised guidelines outline how to make web content more perceivable, operable, understandable, and robust.

We review our website regularly and work to improve accessibility across all core pages, including information about cleaning services, pricing, bookings in the Cleaner Fulham area, and customer support content.

Supported Technologies and Browsers

The Cleaner Fulham website is designed to work with modern web browsers that support current accessibility standards. We test the site using a combination of desktop and mobile browsers and aim to maintain compatibility with commonly used operating systems. While older browsers may still access the site, some accessibility features may not perform as intended.

Screen-Reader and Assistive Technology Support

Our site is built to be usable with screen readers and other assistive technologies. We use clear heading structures, descriptive page titles, and meaningful labels for interactive elements. Images that support the content include alternative text so that users who cannot see images can still understand the information.

We avoid relying on colour alone to convey meaning and aim to maintain sufficient colour contrast between text and background to improve readability for users with low vision or colour vision deficiencies in the Cleaner Fulham area and beyond.

Keyboard Navigation and Focus

The Cleaner Fulham website is designed so that most content and interactive elements can be accessed and operated using a keyboard alone. Users should be able to move through links, buttons, and forms in a logical order using the tab, shift plus tab, and arrow keys without needing a mouse.

We work to ensure that the visible focus indicator is clear, so users can easily see which element is currently selected. Where possible, we avoid keyboard traps, so that users can navigate into and out of components without becoming stuck.

Content Clarity and Readability

We aim to use clear, straightforward language and consistent layouts across the site. Headings, paragraphs, and lists are structured to make it easier to scan and understand content. Where we use icons or graphical elements, we accompany them with text so that users are not required to interpret visuals alone.

Text can typically be enlarged using browser zoom controls without loss of content or functionality, supporting users who need larger print when accessing Cleaner Fulham information and services.

Ongoing Improvements

Digital accessibility is an ongoing process. We regularly review new and existing pages when we update services in the Cleaner Fulham area. Feedback from users with disabilities is especially important in helping us prioritise improvements and identify any barriers we may have missed.

Contact for Accessibility Requests

If you experience any difficulty using the Cleaner Fulham website, notice an accessibility problem, or need information in a different format that is more accessible to you, we encourage you to contact us. When you get in touch, please describe the page or feature you were using, the issue you encountered, and any assistive technology or browser you were using. This helps us investigate and respond more effectively.

We will review your request and aim to respond within a reasonable timeframe. Where possible, we will provide an accessible alternative or resolve the issue as part of our ongoing improvements to ensure the Cleaner Fulham online experience remains accessible and inclusive.