Health And Safety Policy

Cleaner Fulham Health and Safety Policy

Cleaner Fulham is committed to providing professional cleaning services in a manner that safeguards the health, safety and welfare of our employees, clients, visitors and members of the public. This Health and Safety Policy sets out the principles and procedures we follow to create and maintain safe working environments across all properties where we operate.

Our Health and Safety Objectives

Our primary objectives are to prevent accidents, minimise work-related ill health and promote safe, responsible working practices. We aim to identify and control risks associated with domestic and commercial cleaning, including the use of chemicals, equipment operation, manual handling and working in occupied premises.

Management will provide suitable resources, training and supervision to ensure that health and safety is embedded in all aspects of our services. Every employee and subcontractor is required to cooperate fully with this policy and adopt a proactive approach to safety at work.

Legal Compliance and Responsibilities

Cleaner Fulham will comply with all applicable health and safety legislation and relevant industry guidance. We will keep this policy and the procedures that support it under regular review to ensure they remain current and effective.

Overall responsibility for health and safety rests with the company management, who will:

Ensure that risks are assessed, documented where appropriate, and controlled. Provide appropriate information, instruction, training and supervision. Supply suitable and well-maintained equipment and materials. Monitor performance and take corrective action when needed.

Employees and subcontractors are responsible for:

Taking reasonable care of their own health and safety and that of others. Following all safety procedures, training and instructions. Using equipment, chemicals and personal protective equipment correctly. Reporting hazards, accidents, near misses and any health and safety concerns without delay.

Risk Assessment and Safe Working Practices

Before commencing work, Cleaner Fulham undertakes proportionate risk assessments to identify potential hazards related to cleaning tasks, premises layout, occupants and any special conditions. Where necessary, site-specific procedures are developed to address particular risks.

Safe systems of work may include scheduling tasks to minimise disruption to occupants, using appropriate warning signs, restricting access to work areas when floors are wet, and ensuring that electrical equipment is suitable and inspected as required.

Employees must follow all risk control measures, only carry out tasks for which they have been trained and never take shortcuts that could compromise safety.

Chemicals and COSHH Management

Cleaning chemicals are selected, stored, used and disposed of in accordance with the relevant safety data sheets and applicable regulations. Hazardous substances are assessed to identify potential health risks and the control measures required.

Employees receive training on:

Understanding product labels and safety information. Correct dilution and application of cleaning agents. Safe storage and segregation of incompatible chemicals. Use of personal protective equipment such as gloves, eye protection and suitable clothing. Procedures for dealing with spillages and accidental exposure.

Chemicals must never be decanted into unlabelled containers and must only be used for their intended purpose.

Equipment Safety and Maintenance

Cleaner Fulham provides equipment that is suitable for its intended use and maintained in safe working order. This includes vacuum cleaners, floor machines, extension poles, ladders and any other tools used in the course of cleaning work.

Employees are required to carry out simple pre-use checks, use equipment only as instructed and report defects immediately. Damaged or faulty equipment must be taken out of service until repaired or replaced.

Manual Handling and Ergonomics

Cleaning often involves manual handling tasks such as lifting, carrying, pushing, pulling and reaching. We train our teams in safe manual handling techniques to reduce the risk of injury, including the use of trolleys, correct posture, avoiding overreaching and breaking heavy loads into smaller, manageable units.

Where practicable, we organise work to minimise repeated or awkward movements and encourage staff to take reasonable short breaks during physically demanding tasks.

Personal Protective Equipment

Cleaner Fulham provides appropriate personal protective equipment for the tasks being undertaken. This may include gloves, masks, eye protection, non-slip footwear and protective clothing.

Employees must use the PPE provided, keep it in good condition and report any loss or damage. PPE is regarded as a last line of defence, and does not replace the need for effective risk control at source.

Working in Client Premises

Respect for client property and safety is central to our operations. Our teams are instructed to keep work areas tidy, manage cables and equipment to avoid trip hazards, and display warning signs where floors are wet or surfaces may be slippery.

We recognise that we often work in occupied homes and workplaces. Staff must act professionally at all times, avoid obstructing escape routes, and follow any site-specific rules or safety instructions provided by the client or building management.

Incident Reporting and Emergency Procedures

All accidents, incidents, near misses and cases of work-related ill health must be reported promptly to management. This allows us to investigate causes, implement corrective measures and prevent recurrence.

Employees receive guidance on what to do in emergencies, including fire, serious injury, chemical spillages or discovery of hazards such as damaged electrical fittings. Staff must familiarise themselves with fire exits, assembly points and any relevant emergency arrangements at each site.

Training, Communication and Policy Review

Cleaner Fulham provides initial and ongoing health and safety training that is appropriate to each role. This includes induction training, task-specific instruction, refresher sessions and updates when procedures or legislation change.

Health and safety information is communicated clearly to all staff, and we encourage feedback on how safety can be improved. This policy is reviewed regularly and updated when necessary to reflect changes in our services, legislation or best practice.

By working together and following this Health and Safety Policy, Cleaner Fulham aims to deliver high quality cleaning services while protecting the wellbeing of everyone affected by our activities.